Useful contact numbers and organisations during the outbreak of Coronavirus:
This list is not comprehensive and will be updated as quickly as possible. If you would like to be added to this page or if there’s anything you think would be useful, please contact Eluned.Morgan@Assembly.Wales
THE MOST UP TO DATE ADVICE FROM THE GOVERNMENT IS AVAILABLE BELOW. THIS ADVICE SHOULD BE FOLLOWED AT ALL TIMES
Welsh Government Guidance on Novel Coronavirus https://gov.wales/coronavirus-covid19
Public Health Wales updates on Novel Coronavirus https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/
UK Government updates on Coronavirus https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
For urgent care and emergencies
NHS Direct – ONLY CALL IF YOU NEED URGENT CARE – 111
Emergency services – FOR LIFE THREATENING SITUATIONS – 999
NHS Direct Wales symptom checker https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19&SCTId=175
Many GP surgeries are moving to telephone or video consultations only.
If you need prescriptions get in touch with your GP surgery – most should be able to provide 3 months worth of dated prescriptions. Pharmacies remain open – many can deliver your prescription so please call them. PLEASE DO NOT STOCKPILE MEDICINES.
Welsh Government support for business : 0300 060 3000
If you have concerns about being able to pay your bills the best time to talk to your providers is now. Get in touch with them to talk about payment holidays and any support that might be available.
Citizens Advice Debt Line – 01267 592 267
Citizens Advice Welfare Benefits Line – 01267 231 742
Other useful numbers and contact
Carmarthenshire County Council : 01267 234567
Ceredigion County Council: 01545 570881
Powys County Council: 01597 826000
Pembrokeshire County Council: 01437 764551
Citizens Advice Adviceline: 03444 77 20 20
Age Cymru: 08000 223 444
Mind Infoline: 0300 123 3393
The Wales Domestic Abuse Helpline: 0808 801 0800
West Wales Domestic Abuse Service: 01239 615700
The Welsh 24hr Domestic Abuse helpline is 0808 8010800
Welsh Women’s Aid: 01239 615700
If you have any concerns about a child at risk of harm please contact the Central Referral Team on 01554 742322 (during office hours). Outside of Office Hours: 01558 824283 & 0300 333 2222
Adult safeguarding is available on 0300 333 2222, by Minicom on: 01554 756741, or by SMS on: 07892 345678
Facebook groups or local groups co-ordinating or offering local support.
PLEASE NOTE THIS IS NOT AN ENDORSEMENT, if you require help or are offering to assist people please follow normal precautions and stay safe. Some common sense guidelines are available here and here : https://covidmutualaid.org/resources/
4×4 Response South Wales have a team of responders able to assist with tasks such as picking up medication or urgent supplies. If you require assistance then contact by telephone or email – 02921 281 821 / firstname.lastname@example.org
Local businesses offering home delivery
Many local restaurants, pubs and cafes offer takeaway services. Please check with them.
This list is not comprehensive and will be updated as quickly as possible. If you would like to be added to this page or if there’s anything you think would be useful, please contact Eluned.Morgan@Assembly.wales, Kirsty.Keenan@Assembly.wales, Marc.Tierney@Assembly.wales